Recent Blog Posts

• growing pains

  Some things I have learned this week: Don’t send expensive bourbon as a “thank you ” via the US post office. Do back up your files on a remote server. Thanks i Disk! Don’t let any invoices go out without a stamp of approval Always get a signed estimate or quote or doc of some [...]

• Everything I needed to know about business…

  Lesson 1: it’s all about customer service. Every single action is about customer service. Every drink or salad that you forget says “you’re not important” to a customer. Every smile, or unrequested drink refill says “you matter to us”. This is a fundamental of customer service.

• Non-Traditional is Scary

  Would you freak out if your letterhead was different from everyone else’s? What about if your business card was made of plastic instead of paper? Chances are, you’re going to go with the traditional, letterhead (name at top or lefthand corner), and non-shocking business card.